Support

Slug: support | Schema: ext_support | Requires: notifications

Actions

Action	Access	Description
create-department	owner	Create a support department
update-department	owner	Update a department
delete-department	owner	Delete a department
list-departments	public	List all departments
create-ticket	authenticated	Create a support ticket
update-ticket	authenticated	Update your ticket
close-ticket	authenticated	Close your ticket
reopen-ticket	authenticated	Reopen a closed ticket
list-tickets	owner	List all tickets (admin view)
list-my-tickets	authenticated	List your own tickets
get-ticket	authenticated	View ticket details
reply-ticket	authenticated	Reply to a ticket
add-attachment	authenticated	Add an attachment to a ticket